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Position Summary

Responsible for providing exemplary guest service by executing the care and safety of children in the Play Palace, maintain games in working order, prepares and dispenses food and beverage orders.

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Closing Date: Position Open Until Filled

Starting Wage Range: $11.00-$12.18

Minimum Age: 16

Essential Functions

  • Observes, maintains control and monitors children’s play activities while ensuring a clean, safe and fun environment.
  • Interacts with children playing games, creating crafts, coloring and reading.
  • Checks in and out guests, provides guest tours of the facility, and assists with information about Chinook Winds Casino Resort.
  • Performs minor repairs to games and clearing ticket jams.
  • Stocks, serves, and prepares food in deli.
  • Stocks and redeems redemption items.
  • Performs light janitorial duties.
  • Cooperates with all team members in matters of mutual concern.
  • Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
  • Maintain a general knowledge of Chinook Winds Casino Resort’s events, promotions, and services.
  • Provides input or recommendations for improvements and changes in processes or services.
  • All other duties as assigned.

 

Position Qualifications

Competency Statements

Communication Skills- Ability to communicate effectively with others verbally.

Customer Oriented- Ability to take care of the customers’ needs while following company procedures.

Enthusiastic- Ability to bring energy to the performance of a task.

Interpersonal – Ability to get along well with a variety of personalities and individuals.

Self Motivated-Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive and initiative.

Patience-Ability to act calmly under stress and strain, and of not being nasty or impetuous.

Friendly-Ability to exhibit a cheerful demeanor toward others.

 

Experience

One year experience childcare experience

Cash handling experience

Six months customer service experience

 

Computer Skills

Basic computer experience

 

Certificates & Licenses

Must obtain a Siletz Tribal Gaming License

Must obtain a Food Handlers Permit within 30 days of employment

Must obtain VIP Permit within 90 days of employment

 

Other Requirements

Basic Math skills