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Position Summary

Responsible for attending to guest service requests, performing cleaning tasks of hotel common areas, floors and surrounding area.

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Closing Date: Position Open Until Filled

Starting Wage Range: $12.50

Minimum Age: 18

Essential Functions

  • Performs all tasks with excellent customer service and professionalism.
  • Assists with luggage service, deliveries and other guest requests.
  • Cleans hallways, lobbies, restrooms, corridors, elevators, stairways, carpets, floors and outdoor areas.
  • Empties and cleans indoor and outdoor wastebaskets and ashtrays.
  • Cleans carpets, furniture, draperies and hard floor surfaces using shampooers and waxing machines.
  • Restocks linen and housekeeping items on carts and in stations.
  • Rotates mattresses and moves furniture as needed.
  • Keeps storage areas well-organized and clean.
  • Washes windows, indoor and outdoor.
  • Disinfects equipment using germicides and steam-operated sterilizers in a safe, responsible manner.
  • Observes company standards to protect guest and hotel property from theft or damage.
  • Empties and cleans indoor and outdoor wastebaskets and ashtrays.
  • Some light maintenance of hotel rooms, including changing bulbs and batteries, screw tightening and patch painting.
  • Assists in hotel room cleaning as needed to ensure timely availability for guest occupancy.
  • Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
  • Provides input or recommendations for improvements and changes in processes or services.
  • All other duties as assigned.


Position Qualifications

Competency Statements

Customer Oriented – Ability to take care of the customers’ needs while following company procedures.

Quality – The individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.

Communication Skills – Ability to communicate effectively orally and in writing clearly and concisely.

Autonomy – Ability to work independently with minimal supervision.

Interpersonal – Ability to get along with a variety of personalities and individuals.

Organization – Possesses the trait of being organized for following a systematic method of performing a task.

Energetic – Ability to work at a sustained pace and produce quality work.





6 Months housekeeping or janitorial experience preferred

Working knowledge of cleaners, solvents and equipment, including carpet and floor care tools.


Certificates & Licenses

Oregon Driver’s License Preferred