Position Summary Provide superior guest service, positively effects interaction with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with members of Marketing and other departments. Explain the benefits of the Winner Circle player club and encourage membership. Extend complimentary services and assist in the implementation of promotions, special events, tournaments, parties and other duties as needed.Download Application
Closing Date: 1/26/2018
Starting Wage Range: $12.16-$14.50
Minimum Age: 21
Communication Skills- Ability to communicate effectively with others verbally and in writing.
Customer Orientated- Ability to take care of the customers’ needs while following company procedures.
Decision Making – Ability to make critical decisions while following company procedures.
Detail Oriented- Ability to pay attention to the minute details of a project or task.
Problem Solving – Ability to find a solution for or deal proactively with work-related problems.
High School Diploma or G.E.D.
One year Gaming or Hospitality experience in a high volume guest service area
(Or) Six months experience Gaming or Hospitality plus two years experience of high volume guest service
Microsoft Office intermediate level to include Word, Excel, and Outlook.
Possess basic computer skills as well as the aptitude and willingness to learn.
Six months experience with Player Tracking system preferred.
Experience with Box Office/Ticketing preferred.
Certificates & Licenses
Oregon Drivers License
Must obtain a Siletz Tribal Gaming License
Must obtain OLCC within 30 days of employment
Must obtain a Food Handlers Permit within 30 days of employment
Must be able to travel occasionally