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Position Summary

Responsible for providing exemplary guest service by delivering beverages, clearing tables, and maintaining overall appearance of the convention center.

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Closing Date: 7/20/2018

Starting Wage Range: $12.00

Minimum Age: 18

  • Serves food and beverage orders to customers and prepares or serve specialty dishes at tables as required.
  • Checks with guests to ensure that they are enjoying their meals and takes action to correct any problems.
  • Assists with the set up and breakdown of tables with all needs for the function i.e. silver, linen, skirting, china, glassware and other requirements.
  • Assists with the breakdown of events including cleaning tables and returning all items to their appropriate storage location at the completion of each function.
  • Transports all required items for set-up and service from banquet storage areas to the function room.
  • Removes dishes and glasses from tables and prepares them to be sent to the kitchen.
  • Cleans tables and surrounding chairs and floors after guests have finished dining and resets the table with utensils and condiments.
  • Stocks bus station and other areas with items and utensils.
  • Fills salt, pepper, sugar, cream, condiments, and napkin containers.
  • Escorts customers to their tables as needed.
  • Maintains overall cleanliness and appearance of designated area of responsibility.
  • Performs all opening, closing, cleaning, and stocking responsibilities.
  • Assists other floor personnel on an as needed basis.
  • Performs all duties in accordance with Chinook Winds Casino Resort customer service standards
  • Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
  • Provides input or recommendations for improvements and changes in processes or services.
  • All other duties as assigned.

 

Position Qualifications

Competency Statements

Accuracy- Ability to perform work accurately and thoroughly.

Communication Skills- Ability to communicate effectively with others verbally.

Customer Oriented- Ability to take care of the customers’ needs while following company procedures.

Interpersonal – Ability to get along well with a variety of personalities and individuals.

 

Education

High school diploma or GED preferred

 

Experience

One year experience as a server preferred

 

Computer Skills

Experience with Point of Sale (POS) systems preferred

 

Certificates & Licenses

Must obtain a Siletz Tribal Gaming License

Must obtain OLCC within 30 days of employment

Must obtain a Food Handlers Permit within 30 days of employment

Must obtain VIP Permit within 30 days of employment

 

Other Requirements

Knowledge of regulations governing food preparation and service

Basic math skills