Position Summary

To ensure the security of Chinooks Winds customers, staff, facilities & assets are protected.

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Closing Date: Position Open Until Filled

Wage Range: $11.32-$12.49

Minimum Age: 21

Qualifications

  • 6-8 months gaming security, security, military or law enforcement experience desired.
  • High school diploma or GED required.
  • Must have valid Drivers License.
  • CPR/First Aid card or ability to obtain within 1 month of hire date.
  • 1 year of experience with use of computer programs including Microsoft Word, Excel and Outlook.
  • Must have excellent written and oral communication skills and experience working in a team environment.
  • Flexibility to handle changing priorities and schedules and have excellent time management skills.
  • Must have excellent customer service skills and demonstrate patience, tact and respect towards guests and fellow employees during phone contacts and in person.
  • Must be able to work independently with minimum supervision and be able to follow detailed security procedures.
  • Fluent bilingual skills are desired.

Duties

  • Monitors Chinook Winds facility, property, and money handling areas, to ensure the security of customers, staff, and assets of Chinook Winds during assigned shift.
  • Crime detection, prevention and suppression through investigation of suspicious circumstances and the elimination of the opportunity to commit crime; apprehension of offenders. Will often be assigned to complete thorough investigations and detail oriented reports regarding criminal and non-criminal incidents utilizing standard computer programs.
  • Delivers fills/credits from Cage to gaming stations and escorts all chips and cash transfers.
  • Maintains working knowledge of all Chinook Winds promotions, events, and services.
  • Investigates complaints/concerns from guests/employees.  Analyzes situation, resolves ensuring compliance with Chinook Winds policies and procedures.
  • Occasionally must physically subdue, restrain and remove customers or employees.
  • Performs all duties according to Chinook Winds & the Security Departments customer service standards.
  • May be required to assist guests with jumpstarting vehicles and changing tires.
  • Monitors & maintains general knowledge of alarm system and reports any irregularities.
  • Will provide input or recommendations for improvements/changes in program processes or services. Will participate in other department projects as directed.
  • Transports Chinook Winds’ staff for drug tests.
  • Must be able to work in a crowded environment.
  • Will be required to remove and reinstall cash boxes and use hand held scanners for up to 8 hours per shift.
  • Will be required to sort and separate VLT boxes according to type.
  • Will be required to operate a battery powered casino cart used to transport carts containing VLT boxes.
  • Works with local police, fire and emergency medical teams as necessary.
  • Maintains and controls access to restricted areas.
  • Checks ID’s for possible underage guests.
  • Performs First Aid, CPR and uses the AED as required.
  • Assists in locating lost property and files reports for lost and found property.
  • Performs an abundance of additional duties as directed or deemed necessary.
  • Will occasionally be required to work overtime, including extended shifts, additional days, holidays and special events.