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Position Summary

Position Summary Responsible for providing exemplary guest service while performing a variety of pro shop and fitness center duties.

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Closing Date: 5/29/2017

Wage Range: $11.00-$11.59

Minimum Age: 18

Essential Functions

  • Serves as front desk help to include answering of phones, selling merchandise, running cash register, checking in guests, etc. at the Pro-shop & Fitness Center.
  • Covers for breaks and other tasks while other staff members are away from the opposing counter.
  • Provides accurate information to community regarding the Course events, Fitness Center classes and prices for both golf and fitness.
  • Collects membership, greens fees and fitness center fees.
  • Assists with golf course and fitness center events.
  • Maintains record of all transactions and deposits.
  • Assists in keeping daily records related to sales, classes and events.
  • Inspects all areas of the facility and restrooms to ensure safe and sanitary conditions.
  • Communicates with appropriate supervisor or Facilities personnel regarding custodial and facilities maintenance issues.
  • Assists in maintaining cleanliness of the Pro-Shop & Fitness Center.
  • Maintains a strict code of confidentially at all times.
  • Completes tasks in a trustworthy, reliable and timely manner.
  • Works as a member of a team.
  • Performs all duties in accordance with Chinook Winds Casino Resort customer service standards
  • Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
  • Provides input or recommendations for improvements and changes in processes or services.
  • All other duties as assigned.

 

 

Position Qualifications

Competency Statements

Communication Skills- Ability to communicate effectively with others verbally.

Customer Oriented- Ability to take care of the customers’ needs while following company procedures.

Enthusiastic- Ability to bring energy to the performance of a task.

Interpersonal – Ability to get along well with a variety of personalities and individuals.

 

Education

High school diploma or GED

 

Experience

One year customer service experience operating a cash register preferred

One year general office experience preferred

Other Requirements

Must have a reasonable knowledge of the golf and fitness

Ability to work a flexible schedule including weekends and holidays