Position Summary

Responsible for providing exemplary guest service to all CWCR guests and the set up and breakdown for banquet, convention center, and casino functions.

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Closing Date: Position Open Until Filled

Wage Range: $11.00-$11.59

Minimum Age: 21

Essential Functions

  • Provides exemplary guest service to all CWCR guests.
  • Performs the set-up, breakdown, and storage of Banquet furniture, tables, chairs, equipment, supplies, audio visual, props, staging, dance floor, pipe and drape, portable bars, or any other related item.
  • Performs the set up and breakdown for all events and function as specified in internal communications.
  • Performs the breakdown of events including cleaning tables and returning all items, supplies, and equipment to their appropriate storage location at the completion of each function.
  • Transports all required items for set-up and service from banquet storage areas to the function areas to include Convention Center, Showroom, Gaming Floor and outdoor areas.
  • Stores equipment and supplies as directed for various functions held in the convention center, showroom, and any other necessary events.
  • Assists with serving food and beverage orders to customers.
  • Cleans and maintains beer tapping systems for the food and beverage department.
  • Verifies set up book to ensure all BEO’s are covered for the week.
  • Attends BEO meetings as required.
  • Complies will all needs for the function set-ups i.e., Silver, linen, skirting, china, glassware and other requirements.
  • Maintains overall cleanliness and appearance of designated area of responsibility.
  • Performs all opening, closing, cleaning, and stocking responsibilities.
  • Assists other floor personnel on an as needed basis.
  • Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
  • Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
  • Provides input or recommendations for improvements and changes in processes or services.
  • All other duties as assigned.

 

 

Position Qualifications

Competency Statements

Communication Skills- Ability to communicate effectively with others verbally.

Customer Oriented- Ability to take care of the customers’ needs while following company procedures.

Enthusiastic- Ability to bring energy to the performance of a task.

Interpersonal – Ability to get along well with a variety of personalities and individuals.

 

Education

High school diploma or GED preferred

 

Experience

6 months prior banquet set up experience preferred

 

Certificates & Licenses

Must obtain a Siletz Tribal Gaming License

Must obtain a Food Handlers Permit within 30 days of employment

Must obtain VIP Permit within 30 days of employment

Driver’s License preferred

 

Other Requirements

Knowledge of regulations governing food preparation and service

Basic math skills